1 min readUpdated
Under the notification settings, add a routing rule: when a question has a particular answer, send the alert to a particular address instead.
First match wins
Rules are evaluated top to bottom and the first match decides where the email goes. Order them from most specific to least.
A worked example
A support form asks "What is this about?" with options for billing, technical and something else. Three rules send each to the right inbox, and anything that matches nothing falls back to the default address.
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