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Guest pre-arrival form template

Arrival time, the reason for the trip and anything to have ready, a few days before guests arrive.

Use this templateFree · no credit card
  • 12 questions
  • 3 pages
  • 5 min to fill in
  • Hospitality
formkit.app/you/guest-pre-arrival
Guest pre-arrival form

Before you arrive

Three short pages, about two minutes. It helps us have everything ready.

12 questions · 3 pages
Try a theme

This is the real template. Fill it in, then make it yours.

Guests tell you when they'll arrive and what to have ready. Early arrivals are offered early check-in, late ones the key safe, and the occasion and breakfast questions only appear when they apply. A warm reply confirming it all is written and ready; it switches on with Pro.

Who it’s for

Hotels, guest houses, B&Bs and holiday lets, sent a few days before arrival with the booking confirmation.

Page by page

Every question in this template

The pages as a respondent meets them. Pick any question to open it in the live preview above.

  1. Page 1Questions3 questions
  2. Page 2Your arrival4 questions
  3. Page 3Your stay5 questions
  4. ThenThank you, see you soon

    We've got your details. If anything changes, reply to the confirmation email.

    Conditional logic is already set up
What comes back

Every answer, in one place

Each response lands in your inbox as a card like this one, with an email to you if you want it. People who stop part-way are kept too, with the answers they gave.

  • Partial answers and drop-off by question, on every plan
  • CSV, JSON and PDF on every plan, Excel on Pro
  • Sheets, Slack, Notion, Airtable, HubSpot and webhooks on Pro
Maya OkaforGuest pre-arrival form · just nowNew
Name on the booking
Maya Okafor
Your email
maya@northstar.co
A mobile number for the day you arrive
+44 20 7946 0321
When do you arrive?
12 March 2027
Roughly what time will you get here?
Before 3pm
Would you like to check in early, if the room is ready?
Yes

and 6 more answers

From template to live form

Three steps, a couple of minutes

  1. Use this template1Make it your own copyIt becomes a draft in your account. Nothing you change touches the original.
  2. Reword, reorder, re-theme2Change anythingQuestions, pages, logic, theme and logo. It is an ordinary form from here on.
  3. formkit.app/you/guest-pre-arrival3Publish and shareYour own link, a QR code or an embed. Every answer lands in one inbox.
Make more of it

What this form can also do

Conditional and AI logicLogic that reads like a sentence, and AI that reads the answer.Explore AI repliesA personal reply to every response.Explore NotificationsHear about a response the way you want to.Explore

Questions about this template

Does it send the key safe code?

No. The form only asks whether the guest wants it; you send the code yourself on the day. The AI reply is told never to include one.

What does the AI reply know about us?

What you give it. Add check-in times, parking and directions to its notes, and it uses them in each reply. It's on Pro.

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