What it does
Every response arrives New and becomes Read when opened. Add your own stages, like Waiting on them or Done, and rename or colour any of them.
Assign a response to anyone who can see the form, and they are told. Comment under it and type @ to mention someone. Filter for Assigned to me.
Search across answers, filter by complete or partial, and save the filters you use as a view. On Pro, search by meaning: describe what you are after, like “wants a refund”, and the responses that mean it come first.
Select rows and set a status, export just those, or delete them. Selecting from the header takes everything that matches the filter.
Every confirmation email has a Keep a copy button that opens what they sent, in your form's look, ready to print or save as a PDF.
Which plan includes it
- Statuses, tags and assigning
- Comments and @mentions
- Saved views and bulk actions
- CSV, JSON and PDF export
- Search by meaning
- Excel export
- Email a copy of every response
How to start
- 1Open a form's Responses tab
- 2Select a response to read it beside the list
- 3Set a status, assign it or comment
- 4Save the filters you use as a view
Templates to start from
Every templateGoes well with
In the help centre
- 1 min readRead your responsesThe inbox, the table and the detail drawer.
- 1 min readBulk actionsDoing the same thing to twenty responses at once.
- 1 min readComments and activityDiscussing a question in place, and seeing what changed.
- 1 min readExport to CSV, Excel, JSON or PDFGetting the data out for a spreadsheet, a script or a printer.
Questions
Can I add my own statuses?
Yes. Owners and admins can add, rename and colour statuses for the company.
Is search by meaning private?
Contact details are never sent to be indexed. It is part of Pro, and you switch it on per form.
Try it on your next form.
Free to start, with unlimited forms, responses and members. See what each plan includes on the pricing page.