What's wrong, how urgent it is, photos and the address. The stopcock question appears for leaks and bursts, a phone number becomes required when water is leaking now, and on Pro an AI check makes it required whenever the description sounds like an emergency. The call-out fee is taken as they book.
Plumbers and small plumbing firms who want call-outs booked with the details and the fee in hand, and emergencies plain to see in the inbox.
Every question in this template
The pages as a respondent meets them. Pick any question to open it in the live preview above.
- Page 1Questions7 questions
- Page 2Booking3 questions
- ThenYou're booked in
We'll call to confirm a time. For a burst pipe, turn off the stopcock and call us on [your number].
Conditional logic is already set up
Every answer, in one place
Each response lands in your inbox as a card like this one, with an email to you if you want it. People who stop part-way are kept too, with the answers they gave.
- Partial answers and drop-off by question, on every plan
- CSV, JSON and PDF on every plan, Excel on Pro
- Sheets, Slack, Notion, Airtable, HubSpot and webhooks on Pro
Maya OkaforPlumbing call-out · just nowNew- Your name
- Maya Okafor
- Email for the confirmation
- maya@northstar.co
- What's the problem?
- Leak
- Tell us what's happening
- Their answer, in their own words
- How urgent is it?
- Water is leaking now
- Do you know where your stopcock is?
- Yes
and 4 more answers
Three steps, a couple of minutes
- Use this template1Make it your own copyIt becomes a draft in your account. Nothing you change touches the original.
- Reword, reorder, re-theme2Change anythingQuestions, pages, logic, theme and logo. It is an ordinary form from here on.
- formkit.app/you/plumbing-call-out3Publish and shareYour own link, a QR code or an embed. Every answer lands in one inbox.
What this form can also do
Questions about this template
Where does the call-out fee go?
On Pro, straight to your own Stripe account, with no cut taken by Formkit. Until you connect Stripe the form takes bookings without payment.
How does it spot an emergency?
On Pro, an AI condition reads the description and asks whether it sounds like an emergency, such as a burst pipe. If it does, the phone number is required. A plain rule does the same on any plan when someone picks “Water is leaking now”.
What does the reply say?
On Pro, an AI reply tells people with water escaping how to turn the stopcock off, and gives everyone else a likely cost from your prices, called an estimate. It is written and ready; it switches on with Pro.