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Tenant maintenance request form template

Repairs reported with a photo, an urgency and access details, with emergencies pointed to the phone.

Use this templateFree · no credit card
  • 11 questions
  • 3 pages
  • 4 min to fill in
  • Real estate
formkit.app/you/maintenance-request
Tenant maintenance request

Report a repair

Three short pages, about two minutes. A photo helps us send the right person.

11 questions · 3 pages
Try a theme

This is the real template. Fill it in, then make it yours.

Tenants say what needs fixing, how urgent it is and when you can get in. A photo is required for damp and mould, and anyone marking an emergency is told to call as well. On Pro, the AI reads the description and sends emergencies the tenant didn't mark to the same ending.

Who it’s for

Landlords, letting agents and property managers who want repair reports with the photo and the access details in one place.

Page by page

Every question in this template

The pages as a respondent meets them. Pick any question to open it in the live preview above.

  1. Page 1Questions4 questions
  2. Page 2The problem4 questions
  3. Page 3Access3 questions
  4. ThenThank you, we've got it

    We'll be in touch within two working days to arrange a visit.

    Conditional logic is already set up
What comes back

Every answer, in one place

Each response lands in your inbox as a card like this one, with an email to you if you want it. People who stop part-way are kept too, with the answers they gave.

  • Partial answers and drop-off by question, on every plan
  • CSV, JSON and PDF on every plan, Excel on Pro
  • Sheets, Slack, Notion, Airtable, HubSpot and webhooks on Pro
Maya OkaforTenant maintenance request · just nowNew
Your name
Maya Okafor
Your email
maya@northstar.co
A phone number
+44 20 7946 0321
The property's address
14 Hatton Garden, London
What needs fixing?
Plumbing or a leak
How urgent is it?
An emergency: flooding, gas, no power or the home isn't secure

and 5 more answers

From template to live form

Three steps, a couple of minutes

  1. Use this template1Make it your own copyIt becomes a draft in your account. Nothing you change touches the original.
  2. Reword, reorder, re-theme2Change anythingQuestions, pages, logic, theme and logo. It is an ordinary form from here on.
  3. formkit.app/you/maintenance-request3Publish and shareYour own link, a QR code or an embed. Every answer lands in one inbox.
Make more of it

What this form can also do

Conditional and AI logicLogic that reads like a sentence, and AI that reads the answer.Explore File uploadsCollect documents, photos and recordings with the answers.Explore AI insightsKnow what your responses are telling you.Explore

Questions about this template

What does the AI look for?

Whether the description sounds like an emergency: flooding, a gas smell, sparking, no heating in the cold or a door that won't lock. Until it answers, nothing changes. AI logic is on Pro.

Can I see which requests are urgent?

On Pro, AI insights read each request for urgency, sentiment and topic, so the urgent ones stand out in your inbox.

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